On the 5th of April 2008, I received a letter from the Commanding Officer of the USS SHIP, with word that I am among those who qualify for Military STAR’s interest rate program, who should be in contingency area, as mentioned in the DoD Financial Management Regulation, Volume 7A, Chapter 10 for a minimum period of 90 consecutive days. Having been qualified for the deployed status, it says that I will automatically receive reduction at the interest rate of 6% for those 90 days. This I should have received, but my case was held last week because my account was in a collection status when I requested on March 15, 2008.
I did not receive word that my account should not be in collection status when I applied for the program. As I was able to change my status on April 12, a day after my case was held, would I still be eligible for the program dated on the 5th of April?
Please let me know, since this is very crucial for me. Thank you.
Subject: Interest rate program
Date: April 20, 2008
From: SH1 [first name] Moore, U.S. Navy
To: Jane Doe, Military STAR Customer Service Center
Thank you for your reply letter, which I received yesterday. I shall follow your advice and apply for a reconsideration of the case. I will write a formal letter and send it via airmail to Exchange Credit Program, P.O. Box 650410, Dallas, TX 75265-0410 on or before May 5, 2008.
I look forward to seeing you all by next month if I am to be readmitted. As my account has been in good standing, I believe I have a good chance of being accepted again as an applicant.
More power to you all!
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