Johnny Pericoloso is 37 years old, and I decided to interview him to see if he was ever denied his patients rights according to the Patient Bill of Rights. I asked him if he had a health care experience that was a positive example of one of the rights I read to him prior to the interview. He told me that he did; when his daughter was born they informed his wife of what was going on the entire time. After the birth they informed her that there was deformity.
She asked what that would mean for the child, and they told her that they would have to operate to fix it the deformity. They also told her they would have to transfer her to a different hospital and told her which hospital she would be in. She asked them why she would need to transfer and they told her that the other hospital had more advanced technology to do the surgery and better equipped to handle the situation. She transferred hospitals for the operation.
They explained the procedure and to her and the outcome would be that they would fix the deformity. The operation took place and the deformity was fixed. I asked Juan if he could give me an example of that would be a violation of the rights. He said not from his personal life, but one his fellow workers had his rights violated before. His friend was injured at work and taken to the hospital. His friend had very deep cut in his arm and was bleeding excessively, he held the blood with a towel.
When they got to the hospital they took his temperature and told him to wait. He waited in the ER room for 6 hours and they still had not gotten treated. Eventually he began bleeding through the towel and decided to leave and treated it at home. They sent him the bill, and had to get a blood transfusion 2 days later. He never went back to that hospital because they were violating his rights. The right they were violating was the and right to considerate and respectful care.